UPDATED! Whose website is it, anyway? ITQ investigates … in realtime (for now).

by kadyomalley on Wednesday, September 23, 2009 1:53pm - 71 Comments

SCROLL DOWN FOR UPDATE!

Unless you’ve spent the last few days on a self (or otherwise) imposed political news fast, most of y’all have likely been following, with varying degrees of interest, the kerfuffle over the mysteriously disappearing — or, if you buy the official PCO line, the simply-no-longer-appearing — pictures of the prime minister from the Canada Action Plan website.

It all started late last week, when the ever-inquisitive Canadian Press started pestering the government with questions about the millions of dollars being spent to advertise the Action Plan, compared to the millions that weren’t being spent to keep the public informed on swine flu, and why that advertising — and the Action Plan website itself — seemed to be coming perilously close to skirting Treasury Board rules that forbid using taxpayer dollars for partisan campaigns.

A brief flashback: Back in July,  ITQ  noted, tangentially but with feeling, the new look of the Action Canada website. In response, a commenter provided an now-even-more-interesting tidbit of information: apparently, the redesign had actually gone out to public tender a month or so earlier. Despite her best efforts to track down the contract through proactive disclosure, ITQ came up empty, and eventually forgot about it — until, that is, the most recent controversy surfaced.

She sent off a quick email to Finance asking whether they could provide the name of the ad agency or web design firm in question, only to be told that it was PCO’s website, not Finance.

But according to the latest quarterly report on the Treasury Board website, it was Finance – not PCO —  that requested — and received —  cabinet approval to spend $2 million on the Canada Action Plan website between April and June of this year. Given that fact, it seems odd that the department is now claiming that it was PCO’s handiwork — especially since the PCO contract page doesn’t show a single advertising-related contract since the beginning of the year.

Finance, on the other hand, has shelled out millions of dollars to Cossette Communications, as well as a smaller, but by no means insignificant amount of money to Ogilvy Montreal. The $2 million for the website could, of course, have been included in that budget —  as hard as it is to believe that any ad firm with experience working with government dollars, let alone an iota of artistic sensibility, would create such website so reminiscent of the worst of MySpace aesthetics — but if that’s the case, why would it have been listed as a separate campaign in the TBS report ?

Also, while ITQ will cheerfully admit to having little experience costing web design options, $2 million does strike her as a little high, particularly since relatively little maintenance is involved. Come to think of it, wouldn’t it be PCO that was in charge of looking after the site, if it was PCO that insisted — and continues to insist — that no photos have been removed? Was that $2 million spent entirely on concept art and coding?

All this is, of course,  just a subplot to the main story, but ITQ is still on the case. She’s not heard back from Finance on the apparent confusion over the funding allocation, but will update this post as soon as she gets an answer as to where that $2 million went.

In the meantime, feel free to discuss the CP investigation, or her own rabbit-hole foraging, in the comments.

UPDATE: True to their word, the good people of Finance did eventually get back to ITQ with an answer — although one that raises a few more questions, at least in her mind.

According to Finance, the $2 million went for “advertising on the web,” and had “nothing to do with the website,” which was designed and maintained entirely by PCO. As for that advertising, the breakdown was as follows: $900 thousand for the banner ads that have graced so many online media sites, including this one — hey, thanks, guys! — and the rest — just over $1 million — paid for “TV ads that point to the website.” (That contract, which was awarded at the end of May, went to Ogilvy Montreal — and thanks to the commenter who provided ITQ with very interesting background information on the specifics of that tender.)

Anyway, that led to a rather Humpty Dumptyian conversation with the obliging Finance official tasked with answering  ITQ’s question, as she tried to get her head around the difference between an ad that points to the website (and yes, as it happens, that would include the recent spot, in which hardworking Canadians praise the EAP to the skies while warning that “we have to stay on track”), and ads for the home renovation tax credit and other EAP measures, which also point to the website. (To be honest, she’s still not sure she fully understands why that would require a separate budget allocation, since driving people to the website just to drive them to the website doesn’t seem like much of a stimulus to her, except, presumably, for the ISP that provides the bandwidth.)

Oh, and he didn’t know why Treasury Board would have listed the $2 million as paying for the website, but luckily for him, that’s not his department.  ITQ will commence her gentle harassment campaign of TBS tomorrow, but for now — consider yourselves updated!

Bookmark and Share
  • Old School Liberal

    On a related note, what is the protocol for political parties using official government photos that appear on government websites, paid for by the taxpayer, on their own party website?

  • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

    Is O'Malley liveblogging tonight's event with Coyne and Wells?

    • http://intensedebate.com/people/KadyITQ KadyITQ

      Sadly, she is not in Toronto, and will be unable to do so. Woe. If they deign to stop in Ottawa on their next tour, she'll be there for sure, though.

      • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

        Guess I will have to tune in CPAC.

    • http://intensedebate.com/people/WDM WDM

      I'm debating betwen CPAC and the Leafs pre-season game, I really don't know if I want to watch people talk about a barren future with no hope unless the stars all align and those involved stop acting complacent and take charge for the first time in a generation, so I'll probably watch Coyne talk about democracy instead.

      • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

        Hey, Burkey will deliver! Not that I particularly want to see an end to the misery at MLG after years of having to watch a pitiful Leaf team instead of the sublime Canadiens on HNIC. Those are scars I will forever carry with me.

        • http://intensedebate.com/people/ottawasteph ottawasteph

          Somewhere, Chuck Guité is ROFLHAO. PWGSC hasn't changed at all.

          • seaBruce

            Pretty ugly website! IMHO

      • http://intensedebate.com/people/DanielBlouin DanielBlouin

        Well played.

      • tobyornottoby

        Is the Toronto Sports Network showing ANOTHER Leafs pre-season game?

        • http://intensedebate.com/people/WDM WDM

          Calm down. It's on Leafs TV.

      • http://intensedebate.com/people/ottawasteph ottawasteph

        Leafs suck!

        • http://intensedebate.com/people/craigola craigola

          Amen x 1000.

  • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

    BTW, there are just too many unanswered questions within this post. Predictably, the only comments it will generate is the typical partisan bad-mouthing of one another.

    • http://intensedebate.com/people/SeanStok SeanStok

      I think it's possible to demand accounability from one's government, and to note ongoing pattterns of hypocrisy and obfuscation (particularly from a party that made considerable political hay out of demands for, and promises of, transparency), without being partisan.

      Short version: Just because I view the Conservatives as toxic to the nation, doesn't mean I'm a Liberal (or NDP/Green/whatever).

      • http://intensedebate.com/people/SeanStok SeanStok

        Thumb me down, by all means, but I'd be interested to hear why.

        • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

          Sean, it wasn't me that thumbed you down. I wouldn't pay much attention to that anyway, apparently someone thumbed me down for asking if there was ITQ liveblogging tonight. In fact, my better posts usually get the worst ratings.

      • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

        I am all for accountability, but there are no answers to that question, as yet, so its only conjecture.

        A perspective that is anti-one-party is no less partisan than one that is pro-one-party, it predictably leads more to argument than discussion.

  • http://jimbobbysez.blogspot.com JimBobby

    Whooee! Linked images at the top right and text links at the bottom right of each page on the site go to social networking sites: Facebook, Flickr, Twitter, Youtube and MySpace. All of these links go to Harper's partisan pages. Scrub-a-dub-dub, I reckon these links will disappear like the 40+ pics of King Steve got scrubbed off the "non-partisan" government-funded site. And yer right as rain, KadyGal. The $2 million price tag is high for this piece of pap.
    JB

    • Dave

      Totally unrelated: $1.4-million for a website that never saw the light of day or flickering LCD screens:

      http://www.cbc.ca/technology/story/2009/09/10/cel…

      I sure hope that there are no Tory-friendly web design companies implicated in any of this.

      • Andrew (not Potter or Coyne)

        Indeed. It will be very interesting indeed to discover whether this firm or any of its employees just-so-happens to do work for, volunteer for, etc. the CPC.

        • the realist

          No we are not paranoid. People really are out to get us.

  • http://intensedebate.com/people/Gaunilon Gaunilon

    Gaunilon wonders why ITQ refers to herself in the third person.

    • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

      Insert name here wonders why Gaunilon wonders that.

      *Form letter for everyone's convenience

      • http://www.intensedebate.com/people/Gaunilon Gaunilon

        Well, as a great man once said, "Wonder is the beginning of wisdom."
        Those of us who write on behalf of the foolish have to begin somewhere.

        Gaunilon should really stop meandering through Macleans and get back to work.

    • the realist

      It seems to be contagious

    • http://intensedebate.com/people/DroppingBY DroppingBY

      Third person writing is just "a voice". It can work well, or not, depending on how it's used.

    • http://intensedebate.com/people/SeanStok SeanStok

      I hear she curses like a sailor when speaking in the first person, so it's better this way.

    • Anon

      Because ITQ is a fan of Jimmy (h/t Seinfeld).

      Don't bug ITQ.

      • Kenneth R. Colombo

        Kady is a very modest person. When the general public was asked to RATE the quality of Kady's reporting, Kady's work was rated First, Second and Third with everyone else being rated much further down the field. In each instance where Kady achieved First, Second or Third, no person appeared in the rankings until the twenty-ninth position. The twenty-ninth position was occupied by the new senator who is tasked with the media function of making P-CRAPrs appear in a humanised version. I guess that means the new senator occupies that position based upon the sheer weight of his media experience, which is claimed to be of a totally unbiased nature. ( rather than the fact he occupies two positions in the upper chamber. I'm sure there is YouTube coverage out there somewhere, which will portray him approaching the chamber entrance.Waddle … Waddle …. Waddle … Wiggle … Wiggle … Squeeze There he's through the doors!

  • http://intensedebate.com/people/SeanStok SeanStok

    I didn't think it was you, sorry if it sounded like that. I can always count on you to openly debate things.

    I'm never upset by negative rating on a comment, just sometimes perplexed as to the reasons why.

  • Dave

    "$2 million does strike her as a little high"

    Bandwidth can be a bitch, but not THAT much of a bitch.

    For the site itself, that's about 1.85M too much and I'm probably being about 50-70K too generous. Though, given the size of the companies apparently involved, that's not surprising – you're paying, in theory, to have 15 'expert's' do your job instead of a handful of people. A smaller firm could break out and recycle stock templates and reuse Google Maps for substantially less.

    But they're not the multinational ad firms with government connections who usually end up with these things.

  • http://intensedebate.com/people/sourstud sourstud

    A reverse DNS lookup of the IP address does point to pm.gc.ca which to my untrained eye, would indicate that it's actually being run outta the PMs office, and not even the PCO (they seem to be run on their own seperate server).

    • the realist

      Curioser and curioser…. Dont take this the wrong way but if you could do it one must assume that at least one person in Finance would be bright enough to figure it out. There are therefore only two possibilities: either they are abismally stupid (how did they get a job in the first place) or the fact that it is run out of the PMO would be embarassing because it would indicate that public money is being used for specifically partisan political purposes. Which would you think is the likeliest ?

    • Bonnie N

      sourstud
      That would square the circle as all the social network connections on the site go to PMO.

      I have tried to find the rules over at the Treasury Board to no avail.

      None of us should be surprised – those stupid flyers on the taxpayer dime have been flowing for well over a year.

  • the realist

    It might also be useful to cross reference the ad agencies who got these contracts with the agencies who will be hired by the CPC for the next election campaign. It would not surprise me if their bids for the campaign work were low since they have made so much money for so little work. Shades of the sponsorship scandal!!!

  • James Morrell

    Yet another pack of lies out of Harper's office.

  • http://intensedebate.com/people/ottawasteph ottawasteph

    People with a moral compass.

  • http://intensedebate.com/people/Jenn_ Jenn_

    I'm disturbed by the apparent fact that nobody in the Government of Canada seems to know which department "owns" the websites under gc.ca. If no department claims ownership of these things, how do we know access is secure, such as uploading forms and links? Are there some particular gc.ca sites we should be wary of, or is it all of them?

    Please keep working on this, Kady.

    • the realist

      I think the real question is do they not know who controls the website or are they just saying they dont know who controls it. they are either incompetant or dishonest. Take your pick.

  • Davud

    This could turn into a book that nobody will buy.

  • Guest

    Also, why doesn't this site meet Treasury Board guidelines for common look and feel?

    • an online reader

      Civil servants being escorted from their desks in handcuffs by the Horsemen has a quieting effect on their moral compass ?

  • politicaljournalist

    I'm glad somebody is on this case. I for one am thoroughly intrigued with the discrepancies in the messages coming from PMO and Treasury.
    Please keep digging, ITQ! Answers are needed!

  • Holly Stick

    The Conservatives have been messing around with government websites since Harper was first elected and insisting that they be called "The New Canadian Government"; that is, uglifying the websites and making them partisan.

    If it is a government website providing information, could they claim that it is not advertising but providing a public service, and so hide it somewhere else in the accounts, under a different description?

    The Conservative Party should be forced to refund every taxpayer dollar spent on making any government website partisan; also should be forced to pay a huge fine. A judge with a sense of humour would also force them to put only one photo of Harper up anywhere; the dorky one with the warped cowboy hat.

  • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

    $900 million for the banner ads?

    should that read $900 thousand?

    • http://intensedebate.com/people/KadyITQ KadyITQ

      I thought I'd corrected that in time, but apparently not. As the finance guy said when he dropped me a line to let me know about what I *hope* was a screamingly obvious typo: "But hey, that *would* be a story, wouldn't it?" Insert blush here.

      • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

        Did his heart skip a beat at the thought of $900 million? Those finance guys are always looking for an opportunity.

  • Jenn

    "which was designed and maintained entirely by PCO" Okey-dokey then, just your straightforward scandal of pushing the boundaries and outright lying. All that's left is to discover which low-level staffer takes the fall on this one, and we can put it in the file with all the other examples.

    So, I wonder about Gail Shea's attempt to use government funding for political purposes. Yes, I know it was a simple misunderstanding and that of course the Conservative Party would be picking up the tab. But do we get to go through this exercise with every minister–hoping we won't notice one or two if they time it right?

  • Bonnie N

    Oh the spin goes on…

    What did the website cost? Pretty simple question don't you think? Come on PMO do you have more PR people than IT people and no financial types at all?

    No spin just answer the question.

  • http://intensedebate.com/people/hollinm hollinm

    If this is all the media and Kady can talk about then the country is operating well and the PM is doing a great job. Keep searching and you may find the fiction called "hidden agenda".

    Do you not think that any advertising done by the government is associated with the Conservative party and the PM whether the PM's picture is on the website or not. I know it is tough to acknowledge that the Conservative party is the government but try.

  • http://www.intensedebate.com/people/hollinm hollinm

    If this is all the media and Kady can talk about then the country is operating well and the PM is doing a great job. Keep searching and you may find the fiction called "hidden agenda".

    Do you not think that any advertising done by the government is associated with the Conservative party and the PM whether the PM's picture is on the website or not. I know it is tough to acknowledge that the Conservative party is the government but try.

    I seem to recall the Chretien government was accused of using advertising with a political tinge.

    • http://intensedebate.com/people/madeyoulook madeyoulook

      But, please acknowledge, that "Chretien did it" does not offer much in the way of justification.

  • Marie

    For all you Cons who think the Refor/Alliance/Con party are the conservatives, you are wrong. They are merely hiding behind the progressive Conservatives that was given to them in a deal with McKay and Orchard. Their is nothing progressive about the Reforms.

  • AnnieS

    Yesterday John Baird accused the Libs of having the audacity (yes that's right, audacity) to criticize the government for all this ad stuff. Arrogance? A conservative dream? A freudian slip? To see any opposition melt away completely from the parliament of Canada so that the conservatives can reign supreme. Yeah for opposition parties I say!!

  • http://nottawa.blogspot.com mark

    I noticed earlier that the Action Plan website allows you to enter your email for "updates". I'd be curious to know where that data ends up.

  • http://intensedebate.com/people/jolyon jolyon

    "$2 million does strike her as a little high"

    What is with governments and computer contracts? In the real world, $2 million for a website is very high indeed but it is a bargain when it comes to our public service.

  • http://intensedebate.com/people/KadyITQ KadyITQ

    Yeah, although if it was tendered as advertising, there should have been a fairly vigorous process to ensure value for money, which was one of the legacies of that last programming contract that went so horribly astray, otherwise known as the $900,000 database that didn't work.

  • http://intensedebate.com/people/SeanStok SeanStok

    "A perspective that is anti-one-party is no less partisan than one that is pro-one-party."

    I'm not talking about some abstract notion of a Conservative party. I'm talking about the particular one that governs this nation. How can I go about being critical of them without being dismissed as partisan?

  • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

    True enough, but I prefer seeing those criticisms based on something more than conjecture. Definitely there is a place for highly partisan discussion, but I prefer seeing it on issues and actuals, not conjecture, just to keep it semi-real.

  • http://intensedebate.com/people/SeanStok SeanStok

    Fair enough about that. But as things stand, the government hasn't exactly rushed to clarify things on an issue that's been around for a bit. As such, it's reasonable to keep raising those questions, and even to fill in the blanks skeptically until they see fit to answer them.

  • http://intensedebate.com/people/ottawasteph ottawasteph

    *sniff* Aw, fresh propaganda.

  • REAL AND ACTUAL NEWS

    WHO CARES???!!!

  • the realist

    I do. I dont like corrupt liars like Harper picking my pocket. The dollars he embezzles are those of all taxpayers.

  • Meh

    People that wants to know how much to charge for making an awesome website like that.

  • http://intensedebate.com/people/M_A_N M_A_N

    That is actually quite high for a non-dynamic website with no active applications.

    Straight photos, text and design. I've been involved in the tendering and ongoing budget stuff with several agencies on a few websites within the government process. If they paid 2 mill for that, they got seriously hosed.

  • http://intensedebate.com/people/Ed_Sweeney Ed_Sweeney

    What, the Conservatives have to reach Sponsorship level dollars before they become moral?

  • http://intensedebate.com/people/hollinm hollinm

    Check out Stephen Taylor's blog. He gives the explanation about the photos.

    http://www.stephentaylor.ca/

From Macleans