Spare me the therapeutic platitudes

I’m supposed to be happy my room complaint is a growth experience for hotel staff?

by Mark Steyn on Thursday, November 12, 2009 1:30pm - 100 Comments

Thus, replying to a query as to why she and her colleagues hadn’t sued me and Ezra Levant for making false and defamatory statements, she paused, smiled, and responded that “with a very broad mandate, with a lot of interesting, important and exciting work, we are leaders and catalysts in advancing equality in Canada and in fact internationally.” I believe that’s Form Response #29 (e). I suppose these soporific accumulations of modish banalities are intended to send the message: “Nothing to see here. All’s well. Celebrate diversity. Go back to sleep.” But the hogwash isn’t entirely benign:

“The challenge of ensuring the right to freedom of expression and the right to equality and dignity is not new . . . ”

Whoa, hold up there. “The right to dignity”? Where’d that come from? Unlike the first right, it isn’t one of Canada’s constitutionally enumerated “fundamental freedoms”: the word “dignity” doesn’t appear in the “Charter of Rights and Freedoms,” since even the authors of that comically worthless document felt unable to advance with a straight face the creepy concept of state-mandated “dignity.” True, as Commissar Lynch notes, the word appears in the UN’s Universal Declaration of Human Rights, but so do many others that Canada’s “human rights” regime consciously disregards—including the presumption of innocence, equality before the law, a fair and public hearing, and of course the “freedom to hold opinions without interference and to seek, receive and impart information and ideas through any media.” At last count, Canada’s “human rights” racket is in breach of Articles 6, 7, 8, 10, 11, 12, 17, 18 and 19, so Commissar Lynch’s fondness for the “right to dignity” is highly selective to say the least.

But, having embraced this pseudo-right, she then claims no one right trumps any other and it is her job to “balance” competing rights. This “balancing act” is a favourite shtick of the thought enforcers. Haroon Siddiqui, a lonely defender of state-regulated speech even among his Toronto Star colleagues, was musing the other day about balancing “free speech vs. freedom from hate.”

One of those is a real right. The other is a statist con. As I said in my own testimony to Parliament:

“Ian Fine, the senior counsel of the CHRC, has declared that the commission is committed to the abolition of hatred—not hate crimes, not hate speech, but hate. Hate is a human emotion; it beats, to one degree or another, in every breast. It is part of what it means to be human . . . To hate is to be free, and when the alternative is a coercive government bureaucracy regulating what you can say, then as Michael Ignatieff would be the first to point out, you are no longer free. I am with Mr. Ignatieff on that.”

Yes, well. It’s not clear whether Mr. Ignatieff is still with Mr. Ignatieff on that, but that’s for him and his conscience to wrestle with. It’s tempting to give Messrs. Fine and Siddiqui a pass, and at least allow that “freedom from hate” is an understandably desirable goal. But it isn’t. It’s explicitly totalitarian. In Norfolk, England, the other day, the 67-year-old wife of a Baptist minister wrote a letter to her local council making some politely expressed objections to the (publicly funded) Gay Pride parade and in return was visited by two police officers who informed her that her letter “was thought to be an intention of hate.” An “intention” of hate? In 1956, Philip K. Dick’s sci-fi story “The Minority Report” introduced the dystopian notion of “pre-crime.” Half a century on, some of the oldest constitutional democracies on the planet are embracing the concept ever more openly. As Commissar Lynch primly notes, “This approach to creating a harmonious society is not ours alone.”

I don’t want to live in state-regulated “harmony.” Not just because I have a low opinion of Jennifer Lynch, Haroon Siddiqui et al., and thus have no intention of singing harmony to their turgid tune. I don’t think they should have to harmonize with mine, either. As that incident in Norfolk suggests, when the heavy hand of government enforcers starts regulating you into harmony, all you’re allowed to sing is a crappy medley of We Are the World and the Barney the Dinosaur song. Language itself dies, until public communication is reduced to Commissar Lynch’s insipid banalities and the Assistant Manager, Housekeeping’s therapeutic platitudes. With respect to the latter, it’s not a growth experience. It’s a shrivelling experience.

To advance such pseudo-rights as “freedom from hate,” the very language is being neutered into compliance. Commissar Lynch’s performance is a preview of a world in which public discourse is conducted only in fraudulent abstractions and euphemistic evasions. Don’t buy it. When a government apparatchik tells you she’s busy creating a “harmonious society,” she’s not playing your song.

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  • Dieter

    . Haroon Siddiqui, a lonely defender of state-regulated speech even among his Toronto Star colleagues, was musing the other day about balancing “free speech vs. freedom from hate.”

    Sidiqui is the most one sided, narrow, fixated,biased, journalist, I have ever read. And i read his crapola about balancing, and fell of my chair laughing so hard.

  • Dieter

    A state-regulated “harmony is consistent with the cultural Marxism, which is strangling our country.

  • Patrick Flannery

    That was awesome.

  • witherlovefromFrance

    stop bleating you north yankees! Pay a visit round here on the good ol' world. No one(almost) complaints on nothing ever: "they" have succeeded in knockin deep into every's brain that we are still the "most", the" uppers "in every whichway and few question it as Mr Steyn and a few others horrorfully ascertained it in visiting Europe. We are still THE sophisticated, enlightened, unreachable people. We don't need your Mogadon, we sleep so well. Say naïve christian peoples (cause we have long been atheistic here an proud to be so ), is it true that Bible said that Christ shall pop up back most unexpectedly one night?

    • Kenneth

      coo coo

  • Revnant Dream

    Anon Liberal
    Try using a black light on the next Hotel , Motel visit. Its a revelation. Trust me.
    You will do more than just complain. Stay near a toilet.

  • http://intensedebate.com/people/s_c_f s_c_f

    It really is appalling that people write that kind of crud. I see it all the time these days. "We are renovating in order to serve you better" is one stupid line I see all the time. No, you're not renovating to serve me better, you're renovating to lure me in. Which is fine, but the language is appalling.

  • http://mypsypotential.com Jean Blom, Shrink

    That is exactly what goes on in many psychotherapeutic situations. The therapist, on the one side, has an armamentarium of platitudes. Worse still, the revolving- door patient develops a counter armamentarium of learnt platitudes. The spend the paid hour in exchanging same, nobody goes nowhere, and, of course, everybody is comfortalbe. Ignorance is bliss.

  • jake buhler

    Mark: Your idiotology is outstanding.

  • London, On

    I'm not a fan of Mark Steyn but when the Human Rights Tribunal opens it's mouth and tells me that it loves debate, and that this experience that has been occurring for over three years, is a learning experience. Well, I worry.

    When I'm told not only when to think, but what I think, I stop having faith in the system telling me what to do. Suffice it to say, the HRT and it's QC doesn't speak for me. Ever.

  • Demo

    Without a hate, there can be no love. These two emotions compliment each other. This social law of interaction is similar to a law of physics regarding action and reaction. Freedom of expression is guaranteed by constitution. Yet, the criminal and libel laws pervert this constitutional right. Freedom of expression is basic human right and must be absolute. Without this right, all other rights are relative and at hands of political tyrants. It is of interest to note, that parliamentarians have freedom of expression, but Canadians do not.
    The freedom of expression should be absolute, no ifs and buts. Without this expressed freedom, political tyrants will abuse their powers to enslave society through public indoctrination (CBC) and other media propaganda. With HRC around us, Canada, once a free country, has become a racist tyranny for the benefit of alien colonization. The HRC should be abolished and its commissars should be prosecuted; not for what they have said, but for what they have done and the misery they caused to many Canadians.

  • None

    I'm sick of Mark Steyn's tiresome bad boy act. This stuff is nothing but a personal growth industry for him. All Steyn does is offer up endless variations on a) why the world is in mortal peril and b) how he has been silenced. He does this while personal insults and lying (as that belated MacLean's Editors note about the fake wifi scandal made clear several weeks ago) the Canadian Human Rights Commission. Of course Steyn can say anything he wants. the problem is he has nothing to say about the supposed mortal dangers we face, either because he doesn't actually care or believe his own rhetoric, or because he can't be bothered to think through the issues and actually propose policies, ideas, or insights. His endless variations on a theme of his own victimization is childish, and despite the ever more colourful and foul language, essentially vacuous.

    • RDB

      The HRC is about institutionalized victimization of an approved kind. Victimization is about lying down and whimpering and looking for support from authority figures. Don’t see much of that here.

      The frustrating thing about Steyn is that you think you can stick him in a box and then you look around for a box to stick him in – nope, not there.

      Of course, if he is indeed about victimization then he very cleverly makes it about YOUR victimization not his, so you can enjoy getting enraged at the HRC etc.

      The most annoying thing about Steyn, though, is that he is so often right, or at least near-enough right. His opponents have nothing left to do except throw around imprecise insults that imply derangement, hate-mongering, wimpiness, immorality, etc. None of which has to do with anything he says, though.

      • Anonymous

        "The frustrating thing about Steyn is that you think you can stick him in a box and then you look around for a box to stick him in – nope, not there."

        Steynette briliance at its best.

  • Bored to Death

    Yawwn!

    Steyn! You're so bloo** boring!

    Yawwn!

  • David

    While I usually don't engage in one upsmanship I must say that you were lucky Mark. At least you got a reply. When I was unable to attend a play at the La Jolla Playhouse recently because there was no available parking and no alternatives were available, I got a curt reply of, "What do you want us to do?" I wanted them to honor the tickets for another show but apparently they wouldn't without a fee. As if it was my fault I couldn't make my regular show. When I sent a written complaint it was ignored. As were two other complaints.
    So while agravating, at least the hotel attempted to sooth with platitudes, not so in my case.

  • http://intensedebate.com/people/MissMicha MissMicha

    Harmony requires different pitches, equally expressed, in order to work. Every voice contributes, not only by carrying its own tune, but by bearing the complete score in mind while singing their individual part. Sad to think that what should have been the score for a complex symphony has been reduced to an "in the style of", karaoke tune (emphasis on the empty part).
    Lynch et.al. need to stop listening to whatever that sound is on their mp3s and start paying attention to the score as written. Perhaps then the Charter can evolve into something other than a damn fine form letter for CYA.
    Fatuous psychobabble is the sociopathic personality's friend. The language of CONcern is their bread and butter. It is the language they speak so that you won't hear the rustle of your life savings leaving the bank. It is also the language spoken to cover the blown lifts on the high heels of Justice as she staggers off through the corridors of power.
    By the way, is Omar Khadr home yet?

  • Farmer Bob

    The response from the hotel management was carefully crafted at corporate headquarters. All things these days are carefully crafted at corporate headquarters. Despite all the business guru crap about empowering employees, most large organizations have long ago made a thorough application of the technological solution to all output – including employee communications with 'external customers'. Standardization is seen as the key to quality control. It wouldn't do to have each manager dealing with situations like this according to his or her own lights. Far safer to outline exactly when, where and how communications like this should be handled. The owners of the Chateau Laurier have done what just about everyone else in the corporate world would have done – control the message. For that matter, this type of quality control is the same that the Conservative Party of Canada (like most other political parties) uses to maintain its hold on power – control the message. Interestingly, the private corporate sphere and the Conservative Party of Canada are places where you would think that someone like Mark Steyn would feel right at home. For the reasons I've outlined above, it's clear that Mark wouldn't last a day in either one. He'd be considered too much of a loose cannon. Better that he continue his rant writing career and forgo having to work for a living in a part of the economy where most of the rest of us have to basically just shut up, 'suck it up' and do our jobs.

    As far as Steyn's view that the right to 'freedom from hate' is a statist con, I tend to agree somewhat. I don't think we can look to the law to protect us from feeling that other people don't like us very much. But I do support a legal framework for dealing with discrimination of many kinds. I guess in the eyes of some that puts me on the 'slippery slope' to serfdom. Maybe so, but in my view our society's worship of the corporatist technocratic paradigm has already taken us far down the road to serfdom.

  • Anonymous

    Stay tuned…Next week, Steyn loses a quarter in a vending machine and ties that to the CHRC.

    You know, I never thought he'd get *this* bad once all the wingnut welfare dried up.

  • http://laurencemiall.com/ Laurence Miall

    What curmudgeonly claptrap. Steyn is amusing, but he’s out to lunch here. He gives away his disdain for ordinary working folk almost immediately: “a few days after I drew them [my complaints] to the attention of the gal at the checkout desk.” We don’t know what exactly was substandard about his room but we can almost be sure that he didn’t mince any words with “the help.”

    Steyn then proceeds to make the most spurious analogy between corporate platitudes and those of a bureaucrat brought before a quasi-judicial body. In the former instance, the company, as you would expect, seeks to reassure the customer that it takes his concerns seriously and will avoid future mistakes likes this – you know, to win this customer (and others) back again. The missive could have been better crafted; maybe with your golden plume, Steyn, you might have offered your services.

    Imagine, a company trying to retain your business! What an affront! Have you ever run a business Mr. Steyn? Did everything run tickety-boo 100% of the time and you never had to awkwardly rectify a problem, not even once?

    Next it’s banging on about that favourite bugbear of the Canadian right: human rights. Funny that when they’re enshrined in, say, the American Constitution, they become inalienable and universal, but in our own tawdry document, they’re sketchy and full of holes. I wonder how it is that a document over 200 years old, written in part by slave owners and replete with anachronisms such as militias have the right to bear arms – this somehow holds up and is sacred, but our own much more contemporary document does not?

    Could it be that people like Steyn like to cherry pick which rights would best further their own interests?

    But no matter; Steyn is a hero to many because of his fight to protect – what is it exactly? Oh right, hate. It beats in all of our hearts, apparently. What a noble cause to stand for!

  • WesTexas

    Mark, If this newspeak continues you must to refer to the UK as Landing Strip 1.

  • BHarris

    Consistent with your usual high standards, Mr. Steyn. I was still roaring over the image of you engaged in mutilation of your computer when I began feeling the chill up my spine.

  • quackking

    Mr Styen? (Neologisms rampant.) I wish to thank you for appearing in the unexpected role of Sensitivity Tourism GUide. I can assure you that I shall be booking my Holiday Celebration (formerly known as Christmas, then XMas, now Pre-Kwanzaa (or is that Post-Eid?) Winter Solstice revel and walkabout at the Laurier forthwith!

  • Bathus

    All true. And the most beautiful irony is that, if Commissar Lynch and other such "haters of hate" manage to get a hatchet in their hands and a chance to take a few free swings, one discovers they carry within them a shocking reserve of unresolved hatred–yes, shocking, but not surprising, how they hate their fellow humans with a self-satisfied, self-righteous brutality.

  • Lou

    Well, I HATE Jenifer Lynch's politically correct views (and am turned off by her plastic smile and overly-wordy platitudinous remarks). I hope section 13 will be soon repealed and the hate investigation mandate removed from the expensive and dangerous hands of the HRC! Charge me with hate, Jennifer, I dare you!

    Guess who is right – blocking the credit card payment would have been the way to go. This is war against political correctness and your Canadian niceness blocked your thinking for a moment … Fortunately, Canadians do retain a capacity for rage, so we need a few grass roots tea parties and a majority government to get this country back to its real values.

  • http://intensedebate.com/people/madeyoulook madeyoulook

    I think I speak for most right-and-proper-thinking Canadians when I ask of you, Mr. Steyn:

    That firearm shooting up your computer monitor: is it registered?

  • http://intensedebate.com/people/monkmonk monkmonk

    It was a shotgun which was handed down to him from a relative, so he does not have to register it.

  • http://intensedebate.com/people/Wakefield Wakefield Tolbert

    Really?

    Interesting, as I had thought Canadian gun laws would be far more restrictive than that.

    But there is no inherent "right" to own any such weapon, and American with firearms, if caught at the border, have them confiscated and destroyed. Or at least they used to. So while Steyn is mostly hanging out in New Hampshire these days, he's still a Canadian citizen, so one supposes he could just cruise on by the border staff with his trusty gun and not raise eyebrows.

    Or course, like the message above, I'm being facetious.

  • Art Jesus

    This article is a profile of a man who is teetering on the edge of mental collapse.

    I suspect the sychophants complimenting him have already crossed that line long ago.

  • Bill Simpson

    "But, having embraced this pseudo-right, she then claims no one right trumps any other and it is her job to “balance” competing rights. This “balancing act” is a favourite shtick of the thought enforcers."

    This is particularly true. The HRC's see us all as squabbling children who have to be taught to share. One of things I always look forward to hearing from small children who are being told to be nice and share their toys or whatever is: "No, it's mine. I'm not sharing."

    And the puzzled silence that then follows from the teacher/parent/carer. Followed by cajolement, bribery, punishment or whatever it takes to make someone do what their instinct tells them not to.

  • RDB

    I’ll take this “mental collapse” over your tepid whimpering. It’s exhilarating at least

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