Will the doctor see you now?

Should diagnostic technology be taking the place of old-fashioned manual exams?

by Julia Belluz on Tuesday, January 18, 2011 12:01pm - 4 Comments

In late 2010, McGill held a conference focused on improving the teaching of the physical. Among other things, key thinkers looked at how to impart to students the importance of this doctor-patient interaction, and how to properly examine bodies that deviate from the norm. “Nobody prepared me to examine a patient in a wheelchair,” says Dr. Donald Boudreau, a director at McGill’s Centre for Medical Education.

Boudreau is charged with developing courses in “physicianship,” which teach about the physician as healer and professional. Now, he is turning his attention to the physical. He wants to establish something similar to what Verghese is doing at Stanford—the McGill 25, perhaps. “Many people think the physical is the doctor’s way of making a diagnosis, and many medical schools teach it like that,” he says. “But it’s [also] a way to show that you care for a patient, to build trust, to reassure the patient. And it contributes to healing.”

A new Harvard study called “Placebos without deception” lends credence to that last notion. The “honest placebo” study revealed that the placebo effect manifests even in patients who are told they’re getting a sugar pill. A remarkable 59 per cent of participants reported relief of irritable bowel syndrome symptoms, compared to 35 per cent of those in the control group, leading doctors to wonder if patients benefit simply from the act of seeing a doctor.

It will take time for the culture of care to catch up to what people like Boudreau are advocating for in medical schools. For now, some practitioners are working to preserve the patient-physician relationship in their own way. Dr. Jackie Thomas, a gynecologist at Toronto’s Mount Sinai Hospital, occasionally uses manual exam techniques even when they aren’t essential for the results. “Patients want to be examined; it’s comforting,” she says. Thomas has noticed that skills around the physical exam are falling away. She says, “Some doctors won’t even look at the patient until they’ve had an ultrasound, and there are examples where [doctors] are treating a lab result, or treating an ultrasound result, and they are not treating the patient.”

Thomas is more realistic than romantic. Technology can outstrip certain physical exam manoeuvres when it comes to accuracy, she admits. An obstetrical ultrasound at 12 weeks can tell more about the size of the uterus than an manual exam could. “But there are other cases,” she says, “where the laying on of hands tells how we should operate, what tests to order, which incision we might use, whether a patient is sick.” A balanced approach means a physician can better care for his or her patient, and maybe even do that deceptively simple thing that Sir William Osler, Canada’s most famous physician, urged: “Listen to the patient; he is trying to tell you the diagnosis.”

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  • madeyoulook

    In the USA, tests are ordered willy-nilly because the doc is terrified of getting sued.

    In Canada, tests are ordered willy-nilly because the patients are under the illusion that it's free (or, at least, "my taxes paid for it so I'm bloody well entitled!"), and the doctors earn more of their otherwise uncompetitive billings by high-speed throughput of patients.

    What a mess.

  • Margo

    You know what, tough! From the patients’ perspective it is the only way we get attention. It is not an attitude, it’s a fact family physician and specialists don’t spend enough time with the patient. I was once referred to an ophthalmologist for piercing headaches and intense vertigo. He took less than 2 or 3 seconds to tell me that these ailments were not due to eye problems. Often the dismissive arrogance is what puts people off.

  • Ben

    Last year I almost died because my dismissive GP in Kamloops, British Columbia continually told me for 5 or 6 months that all of my medical issues were due to psychological problems and were not medical related at all. My family eventually saved my life through searching for specialists and eventually discovering a lab in California which specializes in tick born disease. It turns out I was dieing from Lyme Disease. My GP couldn't have cared less.

  • abberino

    am a practicing physician- completely agree with the concerns- physican leaders need to address these issue to stop the decline in the health service- difficult to know how this will happen with the self satisfied leadership that canadian medical organisations that are more interestied in protecting the money that physicians earn than truly improving the quality of care of patients.

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