As kids go online, help lines go quiet
By Stephanie Findlay - Thursday, September 3, 2009 - 1 Comment
Teen Touch will shut down, but other lines kept up with the kids
As kids move online, the telephone help lines that serve them are finding that they’d better move too—or risk becoming irrelevant.
Winnipeg counselling line Teen Touch learned that lesson the hard way. It recently announced that it will hang up its phones on Sept. 1, citing text messaging and online social networking for the agency’s demise. A spokeswoman says that as more kids turned to the Internet, calls had dropped by more than 80 per cent—from 10,000 calls a year to 2,000. Continue…
